A System of Action That Makes Your Document-Driven Workflows Easy
TrueRoll’s document workflow technology supports nearly any tax assessment process that starts with paperwork—online forms, permits, resident submissions, PDFs, scanned or handwritten documents, and emailed attachments.
Documents are automatically categorized and routed to the right workflow. Key information is extracted and validated, then displayed in clear fields for staff to review and approve. Once approved, data syncs directly into your CAMA—reducing input errors and freeing staff from tedious, time-consuming work.
Customers are using TrueRoll’s unified system to improve accuracy, reduce backlogs, and deliver faster service to residents.
Protests
Texas’s Tarrant County Appraisal District receives and automatically processes 50k-60k paper property tax protests and inputs key data directly into CAMA. This automation shortens intake time, reduces manual data errors, and ensures residents are scheduled promptly for hearings, helping the office stay compliant with statutory deadlines during peak protest season.
Sewage Permits
Texas’s Bastrop Central Appraisal District uses TrueRoll document processing automation to identify parcels making sewage improvements and flag those properties for future inspection or assessment. By automatically extracting permit details and matching the correct parcel, staff no longer need to manually review permit paperwork, ensuring no taxable improvements are missed while maintaining a complete audit trail.
Home Improvement Permits
Home improvement permits often signal that a property requires a new appraisal. With TrueRoll, permit documents are automatically processed, matched to parcels and routed, triggering notifications and workflow updates so assessors can prioritize reappraisals without relying on manual reviews.
While these examples highlight common use cases, they’re just a few ways assessment offices apply TrueRoll’s document workflow automation. Any process that begins with paperwork—whether initiated by residents, internal teams, or external agencies—can be streamlined to reduce manual effort, improve accuracy, and keep work moving.
See How a Unified Document System Can Work for Your Office ↴
We're here to make things easier
TrueRoll simplifies the work of assessment offices by automating manual, high-volume workflows and delivering accurate, timely information to staff and residents. Our approach promotes efficiency, clarity, and fairness while helping ensure compliance and protecting the revenue that supports essential community services.